S233 Enforcement Tool Other - Requests
Purposes:
This
screen allows MIMS users to record the use of any other enforcement tool used against
a non-compliant debtor that MIMS is not explicitly aware of.
Prerequisites:
1.
MIMS
user must have applicable security authorization to view files.
The
following groups have access to this panel:
· Call Center Agent
· Collections Agent (RGPU, File Intervention, Compliance 4)
· Compliance 5 Agent
· MEP Senior Management
· ISO Agent
· SIU Agent
· System Administrator
Procedure:
1.
Enter the desired MEP file number into
the field labeled ‘File Number’ and click the ‘Get’ button.
2.
Using
the ‘Code’ drop down box, select the appropriate code.
3.
In
the ‘Remarks’ field box, enter any desired comments.
4.
Click
the ‘Save’ button to finalize the process.
5.
The
system will then display screen ‘S85 Collection Tool History’ with a list of
all the previous entries displayed.
|
Screen Label |
Description/Instructions |
|
File Number |
Enter the
MEP file number. |
Update Segment |
|
|
Code |
Select
the appropriate code. |
|
Remarks |
Enter
comments (this is a mandatory field). Maximum
length of 500 characters. |
|
Buttons |
|
|
|
Click
this button to finalize the process. |
Possible Error Messages/System Warnings:
ID
|
Error Message
Description
|
Action |
|
38 |
^ - invalid request. (The file is incomplete) (The
file is closed) |
Ensure
that the correct MEP file number has been entered. |